Privacy Policy
Faithful
Last updated
Provider: Wrenford Labs (“we”, “us”). This policy explains how Faithful, our Bible, Quran, and faith-community app, handles information. It is deliberately conservative: Faithful is designed to collect as little as a connected faith app reasonably can. Support: parasharshubhankar22@gmail.com.
The short version: We do not sell your personal information or share it with advertisers or data brokers. Your private journal and notes are for you alone. If you subscribe to Faithful Pro, billing is handled by Apple / Google and entitlements by RevenueCat — we never see your payment card.
1. Information you provide
- Account information — name or display name, email address, and password (stored in hashed form) when you create an account.
- Profile information — optional details you choose to add, such as a profile photo, your faith tradition, and a short bio.
- Content you create — prayer requests, messages, comments, journal entries, notes, highlights, and bookmarks. Content posted to circles or community spaces is visible to the people in that space; journal content is private to your account.
- Support messages — anything you send us when you contact support.
2. Information collected automatically
- Usage data — features you use, reading plans you follow, and verse-of-the-day interactions.
- Device & technical data — device type, operating-system and app version, language and region settings, and crash diagnostics.
- Notification tokens — if you enable verse-of-the-day or prayer reminders, a push token so reminders can reach you.
- Purchase data — if you subscribe to Faithful Pro: subscription status, product ID, expiry, and store receipt via RevenueCat. We never receive your full payment-card number, and RevenueCat does not receive your journal or prayer content.
3. Sensitive information
Faith is personal. Your religious affiliation (if you choose to share one), prayer requests, and journal entries may reveal deeply personal beliefs and circumstances. We treat this content as sensitive: it is used only to provide the features you use, it is never sold, and it is never used for advertising. Please be thoughtful about what you post in shared spaces, including details about other people.
4. How we use information
- To provide the app — scripture reading, daily verses, reminders, circles, connections, and Pro features;
- To keep accounts secure and prevent abuse of the community, including operating report and block tools;
- To manage subscriptions and entitlements;
- To fix bugs, understand which features help people, and improve the app;
- To respond to support requests and send essential service messages.
5. How information is shared
- With people you choose — your display name, profile, and the content you post are visible to your circle members, connections, and community spaces you join, exactly as the app presents it.
- With service providers — trusted vendors that help us operate the app (for example hosting and crash reporting), under contracts limiting their use of data to providing those services.
- RevenueCat, Inc. — for Pro subscribers, receipt data and an anonymous user ID to manage entitlements.
- Apple & Google — as app stores and payment processors, under their own privacy policies.
- For legal reasons — if required by law, court order, or to protect the safety of our users or the public.
We never sell personal information, and we do not share it with advertisers or data brokers.
6. Retention & security
We keep account information and your content while your account is active. When you delete your account, your profile, journal, prayer requests, and community content are deleted or anonymised as described in Delete your account, except limited records we must retain to comply with the law or resolve disputes. Backups are overwritten within 90 days. We use industry-standard safeguards, including encryption in transit and access controls; no system is perfectly secure, and we will notify users as required by law if a breach affects them.
7. Your choices and rights
- Access, correct, or update your profile at any time in the app’s settings.
- Block or report any user, and leave any circle, at any time in the app.
- Turn reminders and notifications off in the app or your device settings.
- Delete your account and associated data as described in Delete your account.
Depending on where you live, you may have additional rights (such as data portability or objection) under laws like the GDPR or CCPA — contact us and we will honour applicable rights, responding within 30 days.
8. Children
Faithful is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
9. Changes and contact
We may update this policy; the current version and effective date will always be posted here. Questions or requests: parasharshubhankar22@gmail.com — Wrenford Labs, developer of Faithful.